"Dear Craig and TBA Team,
Wow! You have exceeded expectations at every point of my purchase, I wanted to take this opportunity to let you know that thanks to you excellent web site and prompt reply I have been able to purchase a new heavy duty bar and full e brake harness. Purchased from you on a Thursday, received at my door by the Monday and fully installed by me at the weekend. Clearly well made with great finish, a perfect fit on our Ford and I feel reassured that it will provide more than ample safety for our family.
Jason Foley 31/01/2017
I personally fitted the tow bar myself and at age 64, found it a breeze. Yes I fitted it on my own believe it or not. Wired it up with no mysteries or dramas.
Super strong heavy duty towbar of the highest quality. No problems highly recommending this to anyone.
Stewart Sherriff, The Gums 15/12/15
"I found the Towbars Australia website easy to navigate which made the process of purchasing my tow bar on line very straightforward. I received my tow bar for my 2006 Ford Courier quickly. It was well packed and came with all the parts required to install the tow bar. The installation of the tow bar was much easier that I had imagined. I was happy with the finished job. I would not hesitate to recommend Towbars Australia to my friends and family. Thanks for the excellent service. "
A Barale 6/11/2014
"Thanks for the excellent service supplying a tow bar kit for my Forester. My phone enquiry was answered in full. The web site is easy to use and my order delivered promptly.
The install was easy until I had trouble finding the car wiring plug and phoned for help on a Saturday afternoon. My question was quickly answered and I was given some tips on how to complete the wiring install. Great service
and I will recommend anyone to buy from you."
Frank Hull 19/05/2015
I would like to congratulate your company for the excellent service and quality of your towbar.
It is now 14 months since I purchased a towbar from your company and I have been happy to refer anyone looking for tow bars to your company over this time.
After ordering the towbar, it arrived promptly at my designated address and I was pleasantly surprised how easy the installation was using the concise and well document assembly instruction sheet.
I was very impressed with the quality of the unit which is now fitted onto my BMW wagon.
Last weekend I had a query and after ringing the company on a Saturday, I rec'd instant assistance with a follow up email awaiting at my office first thing Monday morning.
Needless to say the query I had, was resolved, which is great in such a professional after sales service.
Please feel free to use this reference for any marketing.
Ellis King 5/05/2015
I'm very pleased to report that I'm totally happy with my new towbar. I particularly liked the professional wiring looms and the door stickers.It also seems to be much heavier duty than some I've seen.
The only thing I added was the bolts for the trailer socket and some plastic sheathing to protect the wiring and a few zip ties.
I found the wires attached to the bolt heads to be a bit tricky.One broke off immediately as I tried to unroll it and the other wouldn't break off at all and I had to take it out again and cut it off to get rid of it.Apart from that everything was perfectly easy to do as per the supplied instructions. I have attached a photo of it installed on my Great Wall ute, which you can use on your website if it is any use to you.
Jim Osment, QLD 31/07/2014
I can't be my happier with experience with TBA after a ordering mishap on my behalf everything was fixed !
Charlie Birch from VIC 22/04/2014
"From: Kuhn, Mark
Sent: Wednesday, 1 August 2012 3:52 PM
To: Duncan Hone
Subject: RE: Towbars Australia
Hello Duncan and thank you for the follow up, I am very pleased with the tow bar, it exceeded my expectations for quality, was fully supplied with all parts ready and easy to fit, the customer service was excellent, and I received the tow bar in a matter of days from the Sunshine Coast of Qld to Darwin in a matter of days.
I have recommended your services to anyone here looking at getting tow bars or changing vehicles, I have also recommended the freight capabilities of Greyhound Australia for the safe and fast delivery, something that is not to be under estimated here in the NT.
The dealer supplied tow bar equivalent to yours but no better was quoted at over $250:00 more on a 7 to 10 day delivery with $300:00 fitting fee, I saved myself nearly $600:00 and a week’s wait.
Fantastic, thank you.
Woolner, NT 0820
Mark Kuhn 1/08/2012
Thanks for your follow up email. I am very impressed with my purchase from your company. I found the price very competitive and the delivery fee very reasonable. The towbar arrived promptly after my purchase and well packaged. I found the instructions that were sent with it were excellent and the installation of everything went according to plan with everything fitting as it should. The quality of the towbar package is excellent. I have no hesitation recommending your company to others who require a towbar. It makes life a lot easier having companies like yours provide such detailed instructions on fitment of the towbar to allow those of us who live long distances away from installation centres the opportunity to easily install the product .
Many thanks again
Range Rover Evoque 15/02/2013
Anthony Broadrick 15/02/2013
"hi Towbars Australia
I appreciate your email and yes I am very happy with the tow bar
The freight delivery was good, and considering also that I live on Kangaroo Island I couldnt ask for any better service
The fitting instructions were also spot on
So yes thank you for your service
Kangaroo Island SA
Ron Handley 20/01/2014
Good morning Dannii,
I purchased a new spinifex caravan last month and as I tow with a Canter truck I purchased the airsafe towbar and I would like to say how impressed I am with the product. It has made a huge amount of difference to way the caravan rides, the truck is fitted with parabolic suspension which is a lot better than the standard springs, and even over rough corrugated roads, we could not feel any bucking or lurching from the van. I was a bit apprehensive at first given the price of the unit but the difference it makes to the ride and handling is worth every cent.
Thanks again for the excellent product. I have enclosed a photo of the truck and caravan. Can’t speak highly enough of the team at Spinifex, great product and great people to deal with. Your product was recommended to me by them when arranging the build of the van.
Brett Thorp J.P.
Brett Thorp 15/11/2013
Being an old fart I’m new to buying off the net and a bit nervous given some of the horror stories you hear. I have to say towbars Australia and the quality of your product have instilled new confidence in this way of purchasing goods and services.
Having purchased a second hand ford Ute for my son and hit up for insurance on under 25 driver I was looking to reduce costs and reluctant to pay $580 quoted by the local towbar company to supply and fit a 1600Kg towbar.
Armed with some basic tools and instructions supplied I unpacked, fitted and wired your unit in 2 hours and achieved desired outcome by saving $200.
I would recommend (and have done so already) your product and service. Please feel free to use my feedback to promote you company and product.
Rob Partridge 15/10/2012